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QBitX Support Center

Official Support Channels · [email protected] · [email protected]

Need assistance with QBitX mobile clients, account security, market telemetry, or store releases? Reach our engineering and compliance desk directly through the channels below.

Direct Support Emails:
Primary Desk: [email protected]
Operations & Compliance: [email protected]

Platform Release Status

  • Google Play (Android): Live & Available — Download from Google Play.
  • App Store (iOS): Coming Soon — currently in the App Store release process.
  • HarmonyOS (AppGallery): Coming Soon — currently in the HarmonyOS release process.

Account & Security Assistance

  • Account Deletion: Use the in-app path (Profile / Settings → Account & Security → Delete Account) or email [email protected] from your registered address. See full details in our Privacy Policy.
  • Bug Reports: Please include your device model, OS version, app version, and a brief description of the issue so our engineers can reproduce and resolve it promptly.

QBitX 支持中心

官方技术与合规支持 · [email protected] · [email protected]

如果您在使用 QBitX 移动客户端、账户安全设置、行情终端或合规咨询过程中需要协助,欢迎通过以下官方渠道联系我们。

官方支持邮箱:
技术支持:[email protected]
运营与合规:[email protected]

多端发布状态说明

  • Google Play (Android):已上架正式版 — 点击前往 Google Play 下载。
  • App Store (iOS):正在上架中 (Coming Soon)。
  • HarmonyOS (华为鸿蒙):正在上架中 (Coming Soon)。

账户与常见协助

  • 账户注销:可在 App 内前往 我的 / 设置 → 账户与安全 → 注销账户 自助完成,或使用注册邮箱致信 [email protected] 申请处理,详见《隐私政策》。
  • 问题反馈:反馈客户端异常时,请附带设备型号、系统版本及现象描述,以便工程师快速定位。
QBitX · [email protected] / [email protected]
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